FAQ — Roxzine Business School
Frequently Asked Questions

Everything you might want to know, before you ask.

Whatever role brought you here — learner, instructor, affiliate, or institution — here's every question we get, answered in one place.

General

About RBS

What is Roxzine Business School (RBS)?+

RBS is a marketplace for practical business education. Real practitioners teach practical, income-generating skills — anything from importation to agriculture to digital skills — and learners, affiliates, and institutions all connect through the same platform.

Who is RBS actually for?+

Four kinds of people: students who want to learn a practical skill, instructors who want to teach and earn from their expertise, affiliates who want to earn by promoting courses, and institutions (Learning Partners) who want to reach more students.

Is it free to join RBS?+

Yes. Creating an account — as a student, instructor, affiliate, or Learning Partner applicant — is free. You only pay when you choose to enroll in a paid course.

What kinds of courses does RBS teach?+

A wide, deliberately non-obvious range — trade and production skills (fashion, carpentry, cosmetics production), "silent moneymaker" businesses (water production, oil palm processing, pharmacy retail), and digital/tech skills (AI, web development, digital marketing). If it's a real, practical skill people pay to learn, it belongs on RBS.

Do I need separate accounts to be a student, instructor, affiliate, or Learning Partner?+

You register separately for each role you want (student registration, instructor registration, affiliate registration, Learning Partner application), but there's nothing stopping you from holding more than one role at the same time — for example, being both an instructor and an affiliate.

Is RBS available outside Nigeria?+

RBS is built as an online, global marketplace — anyone with an internet connection can learn or teach on it, regardless of location.

How do I contact support?+

Reach out through the Contact Us page. For account or payment-specific issues, include your registered email so it can be looked up quickly.

For Students

Learning On RBS

How do I create a student account?+

Sign up with your name, email, and password through the student registration page. It's free, and no payment is required until you actually enroll in a course.

How much does a course cost?+

Each instructor sets their own price for their own course — there's no fixed platform-wide price. You'll see the exact price on the course page before you enroll.

How do I know if an instructor is trustworthy?+

Every course goes through RBS's own quality review before it goes live. You can also read the course description, curriculum breakdown, and — where available — reviews before enrolling.

Can I compare courses or preview lessons before paying?+

Yes. You can compare instructors, read reviews, check a course's difficulty level and duration, and preview lessons where the instructor has made a preview available — all before you enroll.

How do I pay for a course?+

Checkout runs through Paystack. Before you're redirected, you'll see a short confirmation showing the course price and what happens next. As soon as your payment is confirmed as successfully completed, the course unlocks in your dashboard automatically.

What if my payment is pending or fails?+

A pending or failed payment never unlocks a course. Only a successfully completed payment grants access — if your payment doesn't go through, you can simply try again. If you were debited but the course still shows as pending or failed, reach out to Support with your transaction details so it can be looked into.

Is there a time limit to finish a course?+

No. Once you're enrolled, your access doesn't expire — you can revisit lessons any time and learn entirely at your own pace.

Do I get a certificate when I finish?+

Yes. Once you complete every lesson in a course, RBS automatically issues you a certificate with a unique certificate code.

How can someone verify my certificate is real?+

Anyone can enter your certificate's unique code on the public certificate verification page to confirm it was genuinely issued by RBS — including a copy-code button right on your certificate so you can share it easily.

What is the Learning Portfolio?New+

A public, shareable page that automatically collects every certificate you've earned on RBS in one place — a real professional profile of what you've completed, with your own custom link you can send to an employer, client, or anyone else. It builds itself as you finish courses; there's nothing extra to set up.

Can I message my instructor if I get stuck?+

Yes, enrolled students can reach out to their course instructor directly through the platform.

What if a course isn't what I expected?+

That's exactly why the course page shows the full curriculum breakdown, description, and reviews before you pay — so you can make an informed decision upfront. If you have a specific concern about a course, you're welcome to reach out through Support.

For Instructors

Teaching On RBS

How do I become an instructor?+

Register through the instructor registration page, then build and publish your first course right away — you don't have to wait behind identity verification to get started. Every course still goes through RBS's own quality review before it actually goes live in the marketplace, to make sure it meets our standards.

Does my course need to be video-based?New+

Yes. RBS is a video-based learning platform, so every course must contain substantive video lessons. You're welcome to add e-books, workbooks, templates, and other downloadable resources alongside your videos, but these supplementary materials can't be sold as standalone courses on their own.

Do I need to verify my identity before I can publish a course?+

No. You can build and publish your course as soon as you register — identity verification only becomes required once you're ready to make your first withdrawal, and it's what confirms who your earnings are actually being paid out to. This is separate from RBS's quality review of the course itself, which still happens for every course before it goes live.

How much do I actually earn?+

You keep 92% of every sale — the most generous revenue share of any comparable marketplace. Your net earnings (price minus the platform fee, minus any affiliate commission owed) are credited automatically to your instructor wallet.

Do I set my own price?+

Yes, entirely. There's no fixed platform pricing — you decide what your course is worth.

Can AI help me build my sales page?New+

Yes. Describe your course in a few lines and RBS's built-in AI Sales Page tool writes persuasive copy and generates supporting images for you — ready to preview and paste straight into your course page. It's optional; you can always write your own sales page instead.

Where can I see the platform fee I'm charged?+

Your main dashboard focuses on positive numbers — Total Sales, Net Earnings, Affiliate Commissions Paid, and Wallet Balance. The platform fee itself is always available in each transaction's details and in your exported reports.

When does a sale count toward my earnings?+

Only once the student's order is successfully completed. Pending or failed payments are never counted as sales or earnings.

How do I build my course?+

Use the course builder in your dashboard to add your title, description, and category, then organize your content into topics and lessons, with quizzes if you want to test understanding.

Is my course automatically listed in the Affiliate Marketplace?+

Yes. Every course that goes live on RBS is automatically listed in the Affiliate Marketplace — there's no separate opt-in step. What you do control is the commission rate for your own course, which you set yourself.

Do I pay affiliates myself?+

No. Any affiliate commission owed on a sale is automatically deducted as part of the payout calculation — you never have to pay an affiliate directly.

How and when do I get paid?+

Request a withdrawal whenever you like. Provide your bank details (or reuse a saved account) — the account name must match your verified identity, no third-party accounts. You'll see the withdrawal fee and exact net amount before confirming, and get paid via Paystack once approved.

Is there a minimum withdrawal amount?+

Yes, withdrawals must meet the minimum amount set by RBS. You'll get email updates when your request is submitted for review and again once it's approved.

Do I need to issue certificates to my students myself?+

No. RBS automatically issues a verifiable certificate to any student who completes your course — no manual work required from you.

Can I edit a course after it's published?+

Yes, you can update your course content, pricing, and details from your dashboard at any time. Keep in mind that any edit sends the course back through RBS's quality review before it's published again — even if it was already live before you made the change.

What happens after my first sale — is that it?+

Not at all — that's just the start. You can publish more courses, build out your instructor profile, earn reviews from completing students, and grow into a recurring income stream rather than a one-off sale.

For Affiliates

Promoting On RBS

How do I become an affiliate?+

Register through the affiliate registration page. This is free and gives you access to your own Affiliate Dashboard and a unique tracking link.

Do I get my own public profile?New+

Yes. Every affiliate gets a real public profile page — a cover image, your own about section, your social media links, and a gallery of every promotional banner you've generated and embedded. Together it becomes your own personal storefront of the courses you've chosen to promote, with one shareable link you can send anywhere.

What exactly can I promote?+

Instructor courses listed in the Affiliate Marketplace. When you generate a banner for a course and embed it, that course shows up on your public profile too — building your own curated storefront as you go.

How much commission do I earn on a course?+

Each instructor sets their own commission rate for their own course — there's no single flat platform-wide rate. You'll see the rate on the course's page before you choose to promote it.

When does my commission actually count as earned?+

Only once the referred order is successfully completed. Pending or failed orders are never counted toward your earnings.

What can I actually see in my affiliate dashboard?+

Clicks on your tracking links, your conversion rate, your top-performing courses, your full earnings history, and your withdrawal history.

How and when do I get paid?+

Commissions build up in your affiliate wallet. Request a withdrawal once you've built a balance — you'll provide bank details (or reuse a saved account matching your verified identity), see the fee and net amount before confirming, and get paid via Paystack once approved.

Is there a minimum withdrawal amount for affiliates?+

Yes, withdrawals must meet the minimum amount set by RBS, same as the instructor withdrawal flow.

Where can I share my affiliate link?+

Anywhere your audience already trusts you — social media, WhatsApp or Telegram groups, your blog, your website, or directly within your community. Sharing your public profile link means people see your full curated storefront, not just a single course.

Can I be an instructor and an affiliate at the same time?+

Yes — the two roles aren't exclusive. You can teach your own courses and promote other instructors' courses simultaneously.

For Learning Partners

Partnering With RBS

What is a Learning Partner?+

A university, bootcamp, or training institute that lists its own programs on RBS. Students discover the institution through RBS, then click through to the institution's own website to complete enrollment.

Who can apply to become a Learning Partner?+

Any legitimate educational or professional training organization — universities, colleges, business schools, bootcamps, digital skills academies, vocational centers, and similar institutions.

Are there any listing fees?+

Listing on the Free plan has no upfront cost. Paid membership tiers are available if you want extra listing capacity and profile features.

Is there more than one membership plan?New+

Yes. RBS offers a Free plan and paid membership tiers with extra listing capacity and profile features — you can choose whichever fits your institution's needs, and upgrade later if you outgrow the Free plan.

Do students enroll on RBS or on our own site?+

On your own site. Students click your official enrollment button on RBS and are redirected to your website to complete their application — your enrollment process stays entirely yours.

Do we issue our own certificates?+

Yes. Your institution continues issuing its own certificates and credentials — RBS doesn't touch that part of the relationship.

How long does approval take?+

Our team reviews every application to confirm it meets RBS's quality standards before approving it. Only approved institutions become Learning Partners and get published in the directory.

Can we edit our institution profile after approval?+

Yes, approved Learning Partners can update their institution information — logo, cover image, programs, contact details, and more — whenever necessary.

Can international institutions apply?+

Yes, institutions from eligible countries are welcome to apply as Learning Partners.

Payments & Security

Money, Identity, And Trust

What payment provider does RBS use?+

Paystack handles both checkout (for students enrolling in courses) and payouts (for instructor and affiliate withdrawals).

Who pays the Paystack transaction fee on a course payment?New+

The customer does. When you enroll in a course, a small Paystack transaction fee is added on top of the course price at checkout — this keeps the instructor's and RBS's earnings exactly as listed, with the processing fee covered separately by the person paying, the same way most online payment providers work.

Why do I need to verify my identity?+

Identity verification protects everyone on the platform — it's what lets students trust who they're learning from, and it's what ensures withdrawals only ever go to the actual, verified owner of an account.

Can I withdraw to someone else's bank account?+

No. The bank account name must match your own verified identity — third-party accounts are never accepted for withdrawals, whether you're an instructor or an affiliate.

Can I save a bank account for future withdrawals?+

Yes. On your next withdrawal request, you can choose to reuse a previously saved bank account or add a new one — as long as it still matches your verified identity.

Will I know the fee before I withdraw?+

Yes. Before you confirm any withdrawal request, you're shown the exact withdrawal fee and the net amount you'll actually receive.

Will I be notified about my withdrawal status?+

Yes — you'll get an email when your withdrawal request is submitted and under review, and another when it's approved.

What happens if my payment or withdrawal fails?+

A failed payment simply doesn't grant course access or credit a withdrawal — nothing is charged or deducted for a failed transaction. If you believe a failure was in error, contact Support with your transaction details.

Is my personal and payment data safe?+

Payment processing runs through Paystack's secure infrastructure rather than RBS handling card details directly, and identity verification data is used solely to confirm who's behind an instructor, affiliate, or withdrawal account.

How can anyone check that a certificate is genuine?New+

Every certificate carries a unique code that can be checked on RBS's public certificate verification page at any time, by anyone — an employer, a client, or anyone else — with no login required.

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Roxzine Business School
GLOBAL MARKETPLACE · A–Z PRACTICAL BUSINESS SKILLS